Shipping Policy

Introduction

Thank you for choosing to shop at Relivo. We strive to make your shopping experience as simple and enjoyable as possible. This includes free shipping on all orders, regardless of amount or destination.

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Delivery times

1.1 Standard delivery within Sweden usually takes 2-5 working days from the time your order has been processed.

1.2 International delivery may take between 7-14 business days depending on destination.

1.3 Please note that delivery times may be delayed in case of heavy loads, such as during sales and holidays.

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Shipping costs

2.1 All orders are delivered free of charge, regardless of order size or destination. This applies to both national and international broadcasts.

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Tracking and Delivery Confirmation

3.1 When your order is ready for delivery, you will receive a tracking link via email.

3.2 You will also receive a delivery confirmation once your order has been delivered.

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Incorrect or Damaged Delivery

4.1 If you receive a faulty or damaged item, please contact our customer service within 14 days to arrange a return or replacement.

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Returns and Refunds

5.1 Returns are handled in accordance with our Refund Policy.

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